Welcome to nutribowl.kitchen (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our mobile application (together, the “Platform”).
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
a. Personal Information
When you register, subscribe, or place an order, we may collect:
- Full name
- Email address
- Mobile number
- Delivery address
- Payment details (processed through secure third-party gateways)
- Account login credentials
b. Non-Personal Information
We may automatically collect:
- Device type and operating system
- Browser type
- IP address
- App usage data and analytics
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Process and deliver your food orders and subscriptions
- Manage your account and preferences
- Send order updates, offers, and service notifications
- Improve our website, app, and customer experience
- Provide customer support
- Ensure secure transactions and prevent fraud
- Comply with legal and regulatory requirements
3. Payment Information
All payments on nutribowl.kitchen are prepaid and processed securely through trusted third-party payment gateways.
We do not store your card or bank details on our servers.
4. Subscription Details
We offer:
- 7-Day Trial Subscription
- Monthly Subscription
By subscribing, you authorize us to process your prepaid subscription and deliver meals as per your selected plan. You may manage or cancel your subscription through your account (subject to our cancellation/refund policy).
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information.
However, we may share information with:
- Service providers (delivery partners, payment processors, IT service providers) who assist us in operations
- Legal authorities when required to comply with law or protect rights and safety
All such partners are obligated to maintain the confidentiality and security of your information.
6. Data Security
We use industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure.
While we take all reasonable precautions, no data transmission or storage system is 100% secure.
7. Cookies and Tracking Technologies
Our website and app use cookies and similar technologies to:
- Remember user preferences
- Improve performance and analytics
- Provide a personalized experience
You can manage or disable cookies through your browser settings.
8. Your Rights
You have the right to:
- Access or update your personal information
- Request deletion of your data (subject to legal obligations)
- Opt-out of promotional communications at any time
To exercise these rights, contact us at support@nutribowlkitchen.in
9. Data Retention
We retain your data as long as your account is active or as needed to provide services, comply with laws, and resolve disputes.
10. Third-Party Links
Our Platform may contain links to third-party websites or apps. We are not responsible for their privacy practices, and we encourage you to review their privacy policies separately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on our website with the “Last Updated” date.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
📧 Email: support@nutribowlkitchen.in
🌐 Website: www.nutribowlkitchen.in